One of the answers many of you have been anticipating: Dates and Procedures for students moving out of their residence hall! Both a letter from Craig Allen, Director of Housing & Residence Life, as well as a Q&A about the subject! Making plans!
Take care of each other!
Kay Higgins, Ph.D.
Associate Dean, Student Development/
Director, Parent & Family Programs
TCU Student Development Services
Dear resident students,
I hope this email finds you well as the semester is coming to a close and we look forward to summer sessions. Registration for summer classes begins this week, and Wednesday, April 22, is room selection day for those of you who are selecting housing for next year. We continue to keep your needs in mind as we plan for next steps.
Many of you still have belongings in your residence hall, apartment or chapter house. Earlier this month we wrote to you that move-out options were being considered, and today I am writing to share the plans.
While the COVID-19 situation continues to change daily, move-out is planned for May 16 – 29. TCU continues to closely follow guidelines from the State of Texas and City of Fort Worth. Moving is deemed an essential activity and with close adherence to social distancing guidelines and careful planning and precautions, we believe we may assist you with the move out process while keeping everyone safe.
If you are unable to travel to campus to gather your belongings, we have arranged moving and storage options for you. It is imperative that we clear our halls to prepare for the fall, but we stand ready to assist if you have a special circumstance.
Please see below for instructions regarding move-out, May 16-29:
- Sign up for a move-out day and time:
Beginning Friday, April 24, log in to my.tcu.edu and go to the Housing tab. There you will be able to sign up for a move-out day and time that works for you.*
- Help us with safety measures:
Please note that we will limit the number of people in the halls each day for your safety and for the well-being of TCU staff who will be on site as you gather your belongings. We ask that you please wear a face mask and gloves during move-out. Thank you in advance for taking these precautions and adhering to social distancing guidelines to help stop the spread of COVID-19.
- TCU ID card access:
TCU ID card access is currently turned off for security reasons. When you arrive on your selected move-out date and time, TCU staff will be on site in the lobby of each hall and you will have access to your building. Please remember to bring your room key and your student ID.
- Moving and storage options:
There are three moving and storage company options for those of you who want or need assistance with gathering and/or storing your belongings. Please go to the TCU Housing website to view more details on the options listed below.
- Full-service packing, storage and shipping: USS will provide packing, storage and shipping options. If you contract with USS, you will not need to be present to use their service. TCU staff will grant access to buildings and rooms to fulfill the service.
- Packing and summer storage: Dorm Room Movers and College Truckers provide packing and summer storage. We are working with these companies to have boxes delivered and waiting for you when you arrive. You must be present to pack boxes; these companies will pick them up from you and take to summer storage.
Please note that these three companies have contracts with the University. Each has all the proper insurance and meets all the necessary guidelines to conduct business on campus. No other companies will be allowed access to TCU residence halls, so please do not contact any other company for moving and storage.
*We know that some people may need an alternate date outside of our designated move-out days. We understand, and we are happy to work with you. Please contact the TCU Housing office by email at firstname.lastname@example.org and we will assist you. If you have other special needs related to your move out date and time, please contact the Housing office and we will do our best to accommodate you.
Thank you for your continued patience as we work to best serve our Horned Frog family during this time.
Craig D. Allen
Director, Housing & Residence Life
TCU Box 297360
Fort Worth, TX 76129
TCU Student Move-Out FAQ
Q: What do I need to know prior to returning to campus to collect my belongings?
A: We are taking every precaution to keep our environments sanitized and safe, and we closely adhere to public health guidelines provided by the CDC. TCU staff regularly wipes down surfaces and high contact areas. During move-out, we will limit the number of people in the building at one time and practice social distancing. Additionally, we ask that you please bring your own face mask and gloves.
Q: May I send a family member or friend to collect my belongings, or must I be present? Can my friend or family member come to get my items, with my permission?
A: Students must be present in order to move-out. If you are unable to be present, please utilize our packing and storage options outlined in the move-out plan. If you require special assistance, please contact Housing at email@example.com and we will do our best to accommodate you.
Q: I cannot come during the scheduled move-out days, May 16-29. What should I do?
A: We understand that some people may need an alternate date to the dates provided and we are happy to work with you. Please contact the Housing office by email at firstname.lastname@example.org and we will help you. If you have other special needs, please contact the housing office and we will do our best to accommodate you.
Q: I am currently on campus. When do I move out?
A: If you are currently living on campus, you may check-out after your exams are complete. You will use the check-out procedures outlined here (*link to check-out procedures on website)
Q: Will there be volunteers or carts to assist with move-out?
A: In order to practice social distancing and limit person-to-person contact, there will not be volunteers to help. We will have carts available on a first-come, first-served basis. The carts will be wiped down regularly, and they should be returned to the front desk when done with use. Please be kind to your fellow Frogs by returning carts in a timely manner to the building from which you borrowed it.
Q: If I can’t pick up my belongings, are there services available to help?
A: There are three moving/storage company options for those of you who want or need help. Please go to the Housing website to view details on those options www.housing.tcu.edu.
- Dorm Room Movers and College Truckers provide packing and summer storage. We are working with these companies to have boxes delivered and waiting for you to pack when you arrive (between May 16 – 29). You must be present to pack boxes and then these companies will pick them up from you.
- USS will provide packing, storage and shipping options. If you contract with USS you need not be present to use their service. TCU staff will grant them access to buildings and rooms to fulfill the service.
Q: What is the cost of USS Pack and Ship, USS Storage, Dorm Room Movers or College Truckers?
A: All pricing and payment for packing and moving will be handled through the respective companies.
Q: If I use USS Pack and Ship to send my belongings, when will they arrive?
A: USS Pack and Ship will provide tracking notification to track your belongings. USS Pack and Ship will be on campus packing and shipping items from June 1-12.
Q: How will USS know which items are mine?
A: When you register for this program, you will identify a time to video chat with the USS staff and they will work to gather the items in your room that are yours.